What customers have to say about Arthur & Ella London
A Personal Note from Arthur & Ella
We have always shared a lifelong passion for fashion. Arthur began his journey in Bespoke Tailoring, while I (Ella) focused on Fashion Design. After years of working in London’s fast-paced fashion scene, we decided it was time to start our own journey together.
Now celebrating ten years of Arthur & Ella London, our goal remains exactly the same: to move away from the impersonal high street and offer a truly personal experience. We love working on new projects, but most importantly, we love listening to what you need.
For us, the formula is simple: Expert advice, the latest trends, and a perfect fit—all delivered with a warm, personal touch that always puts you first. We want every piece you find here to make you feel both confident and comfortable.
Money-Back Guarantee
We truly believe in the quality of our clothing – and I’m confident you’ll love it too. That’s why we offer a hassle-free 30-day money-back guarantee.
If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.
FAQs
Once your order is confirmed, you will receive an email with your order number. To track your order!
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!

